All Systems Operational

Uptime over the past 90 days. View historical uptime.
Networks Operational
Alscot Operational
Astmoor Operational
Birmingham Operational
Bishopsworth Operational
Blackburn & Accrington Operational
Blackpool Operational
Bristol Operational
Burnley Operational
Burton on Trent Operational
Chancerygate Operational
Chorley Operational
Crewe & Nantwich Operational
Deeside Operational
Derby Operational
Enfield Operational
Faraday Operational
Gillingham Operational
Glossop Operational
Greenwich & Woolwich Operational
Hereford Operational
Hereeast Operational
Harlesden Operational
Lincoln Operational
Littleworth Common Operational
Liverpool Operational
Llay Operational
Lomeshaye Operational
Marsden Operational
Mayfair Operational
Nottingham Operational
Newark-on-Trent Operational
Orchard Trading Estate Operational
Preston Operational
Scunthorpe Operational
Sheffield Operational
Skylon Operational
Stockport Operational
Stratford - London Operational
Tameside Operational
Wardle Operational
West London Operational
Wigan Operational
Wilmslow Operational
Winsford Operational
Brixton Operational
Brighton Operational
Ilkeston Operational
Islington Operational
Kingsbury Operational
Lye Exchange Operational
Oldham Operational
Sutton in Ashfield Operational
Toton Operational
Warrington Operational
Walsall Operational
Gloucester Operational
Bury Operational
Manchester Operational
Dartford Operational
Deptford Operational
Dudley Operational
Goodmayes Operational
Poplar Operational
Accrington Operational
Acocks Green Operational
Camden Operational
Carlton Operational
West Brom Operational
Hucknall Operational
Trafford Operational
Walkden Operational
Marylebone to Lower Holloway Operational
Brentwood Operational
Basildon Operational
Leicester Operational
Ipswich Operational
Leeds Operational
Plymouth Operational
Loxley Operational
Putney Operational
Hayes Operational
North Wembley Operational
Off Net Providers Operational
Virgin Media Business Operational
BT Operational
Zen Operational
TTB Operational
Openreach Operational
Glide Operational
Vodafone Operational
Sky Operational
PXC Operational
ITS Core Network Operational
Partner Portal Operational
Hosted Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

INC-000000713 - Marylebone outage
Resolved - This incident has been resolved.
Oct 16, 18:02 BST
Monitoring - Our engineers attended site and identified a fault within the FWDP. The fibre cable was reseated, which successfully restored connectivity.

If you continue to experience any issues, please reseat the fibre cable connected to the Adtran device and perform a reboot. Should you require any further assistance, please contact our support team.
Oct 16, 16:18 BST
Update - Our engineer has arrived on site and is currently carrying out investigations into the fault.

Next update: 15:30.
Oct 16, 14:31 BST
Update - Our engineers are due on site at the fault location at 13:45 - 14:00

Update to follow after initial investigations have been completed.

Next update: 14:30
Oct 16, 13:32 BST
Investigating - We are aware of an outage affecting multiple customers on the Marylebone/Mayfair network.

We have raised this to our engineers to attend the fault location to start investigations.

Next update: 13:30
Oct 16, 12:25 BST
INC-000000711 - Islington partial outage (21 services)
Resolved - This incident has been resolved.
Oct 16, 15:01 BST
Monitoring - Our field engineers have carried out a repair on the network and we are seeing all services restored.

Please get in touch if you are still experiencing issues.
Oct 16, 10:38 BST
Investigating - We are are aware of an outage affecting some customers in the Islington area.

We have raised this to our field engineers to attend the fault location to start investigations.

Our engineers have provided an ETA of 10:30 to the fault location.

Next update will be around 11am after initial on site investigations have been completed.
Oct 16, 09:26 BST

Oct 15, 2026

No incidents reported.

Oct 14, 2026

INC-000000709 - Woolwich partial outage
Resolved - Service stable since restoration following repair works.
Oct 14, 09:19 BST
Monitoring - All fibre damage has been repaired and all customers are now online again.
Oct 13, 23:44 BST
Identified - Our engineers have identified the issue and have brought a number of customers back online. They are still working on site to bring the remaining customers back into service.

Next update due at 00:00
Oct 13, 22:58 BST
Update - Our engineers are continuing to work on site to instigate a fix. They have located the possible site of the fibre break and are continuing to test.

Next update due 23:00
Oct 13, 22:02 BST
Update - Our engineers are continuing to work on site to instigate a fix.

Next update due 22:00
Oct 13, 21:02 BST
Update - Our engineers are continuing to work on site to instigate a fix.

Next update due 20:00
Oct 13, 19:05 BST
Update - Our engineers are on site and continuing to carry out investigations.

Next update due 19:00
Oct 13, 17:58 BST
Update - Our engineers are on site carrying out investigations.

Next update due 18:00
Oct 13, 17:18 BST
Update - An ETA of 16:30 has been provided. Further updates will follow once on-site investigations have been carried out.

Next update: 17:00
Oct 13, 14:53 BST
Investigating - We are aware of some customers impacted by an outage in the Woowich area. We have raised for a field engineering team to attend the area and investigate further. ETA to follow.

Next update due 15:00
Oct 13, 14:06 BST
Bromborough outage INC-000000710
Resolved - The third party have confirmed the outage was due to an electrical fault on site. They are working towards a solution which will mitigate any future re-occurrence. Service has been stable since restoration.
Oct 14, 09:18 BST
Monitoring - We have an update from the third party that owns the PoP:

'We are aware of the ongoing issue, and a dedicated incident ticket has been raised to investigate and address the situation.
All further updates regarding the investigation and progress towards resolution will be communicated through the incident ticket.
We sincerely apologise for the disruption and any inconvenience caused, and appreciate your patience and understanding while our teams work to resolve the issue.
Please reply to this email with any updates or questions. Please do not remove the thread reference at the bottom of this email, doing so many result in a delay of response.'

We are confident this was a power issue but we will need the detail from the third party as to the underlying cause. We have placed this as under monitoring and will continue to monitor stability for the next 24 hours.
Oct 13, 15:03 BST
Update - We have also engaged with the owner of the PoP to see if they can shed any light on the issue.
Oct 13, 14:12 BST
Investigating - We are currently investigating an issue with Bromborough where we observed a loss of connectivity to our core device. This would have impacted service in the area. It's currently back up but we will identify and establish the root cause. An ITS engineer is en-route to site.
Oct 13, 14:05 BST

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

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