Engineer has completed splicing works and has brought the impacted customers online. We will now monitor for further issues.
Posted Mar 31, 2026 - 07:11 BST
Update
Our engineer has restored service to the Fibre Bright and Fibre Light services, they are now working on any remaining dark fibre cables.
Posted Mar 31, 2026 - 01:23 BST
Update
Work is still ongoing at site to resolve the issues. We will provide further updates when available as the engineers work through the night.
Posted Mar 30, 2026 - 22:07 BST
Update
Our field engineering teams have arrived back onsite to address the damaged cabling.
Posted Mar 30, 2026 - 19:00 BST
Update
Engineers are on route. The next update will be to confirm the Engineers have arrived onsite and work is underway
Posted Mar 30, 2026 - 17:13 BST
Identified
Engineers are due on site to repair cable at 1800
Posted Mar 30, 2026 - 15:34 BST
Investigating
We are currently experiencing an issue that is impacting a small number of Customers in the Brighton Area. Engineers have attended site and identified the issue. We are sourcing a support team to site