INC-000000604 - Mayfair outage

Incident Report for ITS Technology Group

Resolved

This incident has been resolved.
Posted Mar 13, 2026 - 08:50 GMT

Monitoring

Our Engineer has restore service, all services are back online, if you are still having outage, kindly reach out on via the escalation matrix.
Posted Mar 12, 2026 - 22:12 GMT

Identified

Hi Team,

Our engineers are still on site at the fault location carrying out repairs and investigations.

We are seeing some services restored however some are still down.

The next update will be sent out around 19:00.
Posted Mar 12, 2026 - 17:58 GMT

Update

We are continuing to investigate this issue.
Posted Mar 12, 2026 - 16:03 GMT

Investigating

We have identified an outage in the Mayfair area affecting a number of customers.

Our engineers are currently on site investigating the fault.

Next update: 16:30
Posted Mar 12, 2026 - 16:01 GMT
This incident affected: Networks (Mayfair).
← Current Status Powered by Atlassian Statuspage